Privacy Policy for RestSun

Who We Are
Our website address is https://restsun.com. RestSun is committed to protecting your privacy and ensuring a safe experience while browsing and shopping on our website.

1. Information Collection and Use

• Comments
  When visitors leave comments, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent to aid spam detection. An anonymized string from your email address (called a hash) may be sent to the Gravatar service to see if you’re using it. The Gravatar service’s privacy policy is available here. Once your comment is approved, your profile picture may be visible in the context of your comment.

• Media
  If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.

• Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience. These cookies last for one year.
  • When you visit our login page, a temporary cookie checks if your browser accepts cookies; it contains no personal data and is discarded when you close your browser.
  • Login cookies last for two days, and screen options cookies last for one year. Selecting “Remember Me” will retain your login for two weeks; login cookies will be removed upon logging out.
  • If you edit or publish an article, a cookie will be saved in your browser for one day, containing no personal data, only the post ID.

• Embedded Content from Other Websites
  Articles may include embedded content (e.g., videos, images, etc.) from other sites, which behave as if you visited the original site. These sites may collect data, use cookies, embed tracking, and monitor your interaction with the embedded content.

2. Data Sharing and Retention

• Who We Share Your Data With
  If you request a password reset, your IP address is included in the reset email. We do not share personal data with third parties, except as necessary to process orders and ensure the functionality of our services.

• How Long We Retain Your Data
  Comments and their metadata are retained indefinitely to recognize and approve any follow-up comments automatically. Registered users’ personal information is stored in their profile, which they can edit or delete at any time, except for the username.

• What Rights You Have Over Your Data
  If you have an account or have left comments, you can request an exported file of your personal data or ask us to delete any personal data we hold. This excludes data kept for administrative, legal, or security purposes.

• Where Your Data is Sent
  Visitor comments may be checked through an automated spam detection service.

3. Payment Security with Razorpay

We use Razorpay as our payment gateway to process transactions securely. When making payments, Razorpay collects only the necessary information to complete your transaction, following strict security standards. For more details, please review Razorpay’s privacy policy.

4. Terms and Conditions

• User Account Responsibilities
  You are responsible for maintaining the confidentiality of your account and for all activities under your account. We reserve the right to suspend accounts in cases of suspected misuse.

• Product Availability and Changes
  All products are subject to availability, and we may change or discontinue items without notice.

5. Cancellation and Refund Policy

• Order Cancellations
  Orders can be canceled within 24 hours of placement. Cancellations may not be possible after dispatch.

• Refunds
  Refunds will be processed to the original payment method within 7-10 business days. Damaged or incorrect items are eligible for replacement.

6. Shipping and Delivery Policy

• Shipping
  We offer free standard shipping. Delivery typically takes 5-10 business days, depending on location.

• International Shipping
  Currently, we only ship within specific regions listed on our site.

For questions, please contact our customer service team. Thank you for choosing RestSun.